All employees and physicians are automatically granted access to OneLink Expenses for preparing and submitting business related expense reports. FDA managers are also granted OneLink access for approving expenses, invoices and other related transactions.
To change or obtain additional OneLink access, you must complete an AccessNow form.
Queries are available for you to quickly research a user’s existing OneLink access to better inform your access request or approval decision. Refer to How to Run a User Access Query for more information.
If you have not completed an AccessNow form previously or need a refresher, it is recommended:
- Read Filling Out the AccessNow Security Form for OneLink, Cognos or Tableau Access
- Work with your supervisor/manager on determining what additional OneLink Access you need. Your supervisor/manager can refer to the Job Role Matrix for more role information
- Once you are ready to complete the form, click the KPIM iconJo
Job aids for specific OneLink Access Accounts can be found below:
SMARTSupply (Coupa) Access
All SMARTSupply/Coupa access requests are processed using AccessNow. Instructions for submitting a request through AccessNow can be found here.
BlackLine Access
To request access to the Blackline application, fill out the appropriate Blackline access request form below and attach, along with approvals, to a service now ticket directed to the NFST FSCM SECURITY group.
To create a directed service request, navigate to the Kaiser Permanente Service Now portal and click on the link in the middle of the page for “Directed Service Request”
Templates:
BlackLine Grantor Approver List
Non-Production Access
Access to non-production environments must be coordinated in conjunction with the OneLink and NFST application support teams as part of approved testing and troubleshooting only. If you would like to coordinate access to a non-production environment, please reach out to a support team member.
Link for support team members only: Non-Production Access Requests.
Other Option to Request Access
Contact the Enterprise Service Desk at 888-457-4872 with your request for OneLink access or role changes. You may also submit a request through Service Now (Online IT Services): On the ServiceNow homepage, type in “Directed Service Request” into the search box. A ticket will be created with the OneLink Team.
Leave of Absence
OneLink does not automatically process security changes due to leave of absence.
The user’s manager must take the following steps to have the OneLink account locked/unlocked due to leave of absence:
- Obtain a ServiceNow ticket number for the OneLink Security team by contacting the Enterprise Service Desk at 1-888-457-4872.
- Have the manager send a request to OneLink-Access-Request@kp.org to have the account locked/unlocked with the ServiceNow ticket number specified in the subject. Example: Subject: Unlock OneLink Account: has returned from LOA.
NOTE: Account lock/unlock requests without a ServiceNow ticket number will not be processed.
